Terms and Conditions

By using the services of GDirect Solutions LLC or accessing our website, you agree to these Terms and Conditions. We provide IT support, remote services, data management, account coordination, and related business solutions, all subject to availability and the terms outlined in service agreements or quotes. All services require a formal agreement defining scope, pricing, timelines, and deliverables, with any changes documented and approved by both parties. Payments must be made according to the invoice or agreement, and late payments may result in suspension of services. Full refunds are available if services are canceled before completion, and refunds are eligible within the first seven days if promised services are not delivered on time or as agreed. Clients must provide accurate information, follow secure access procedures, and comply with all applicable laws. All client data is treated confidentially, and payment information is securely processed and never stored on our servers. Intellectual property created by GDirect Solutions LLC remains our property unless otherwise agreed, with clients granted a limited license to use deliverables for their intended purpose. While we take all reasonable precautions, we are not liable for indirect or consequential damages and cannot guarantee uninterrupted service. These Terms are governed by the laws of our operating state and may be updated periodically. Continued use constitutes acceptance of any updates.